Política de envío

LENORA Jewelry Shipping Policy

1. Introduction Thank you for shopping at LENORA Jewelry. We are committed to delivering our products to you efficiently and on time. This Shipping Policy outlines our shipping procedures and estimated delivery times to various regions where we operate.

2. Shipping Options We offer standard shipping for all our orders. Expedited shipping options are available upon request and may incur additional charges.

3. Processing Time Orders are typically processed within 2-3 business days. Processing time may vary during peak periods or due to unforeseen circumstances. You will receive an email confirmation once your order has been shipped.

4. Delivery Times Delivery times vary based on the destination:

  • North America and Caribbean: Estimated delivery within 9-15 days.
  • Europe: Estimated delivery within 8-10 days.
  • Australia and New Zealand: Estimated delivery within 9-12 days.

Please note that these are estimated delivery times and actual delivery times may vary due to factors beyond our control, such as customs delays or logistical issues.

5. International Shipping We ship to all countries within the European Union, Australia, New Zealand, North America, and the Caribbean. International shipments may be subject to customs inspections and/or fees based on the destination country’s regulations. Customers are responsible for any customs fees or tariffs associated with their shipment.

6. Tracking Your Order Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment's progress. Please contact our customer service team if you have any issues tracking your order.

7. Shipping Costs Shipping costs are calculated based on the weight of the order and the destination. The total shipping cost will be displayed at checkout before you finalize your purchase.

8. Lost or Damaged Items If your order is lost or damaged in transit, please contact our customer service at support@lenorajewelry.com immediately. We will work with you to resolve the issue, either through a replacement or a refund, depending on your preference and item availability.

9. Contact Us If you have any questions about our Shipping Policy or the status of your order, please contact us at support@lenorajewelry.com.