Shipping Policy

LENORA Jewelry Shipping Policy

  1. Introduction Thank you for shopping at LENORA Jewelry. We are committed to delivering our products in an efficient and timely manner. This Shipping Policy outlines our shipping procedures and estimated delivery times to the various regions where we operate.

  2. Shipping Options We offer standard shipping for all of our orders. Expedited shipping options are available upon request and may incur additional charges.

  3. Processing Time Orders are generally processed within 2-3 business days. Processing time may vary during periods of high demand or due to unforeseen circumstances. You will receive an email confirmation once your order has shipped.

  4. Delivery Times Delivery times vary depending on the destination:

  • United States, Mexico and the Caribbean: Estimated delivery within 9-15 days.
  • Europe: Estimated delivery within 8-10 days.
  • Australia and New Zealand: Estimated delivery within 9-12 days.
  • South and Central America: Estimated delivery within 15-20 days.

Please note that these are estimated delivery times and actual times may vary due to factors beyond our control such as customs delays or logistical issues.

  1. International Shipping We ship to all countries within the European Union, Australia, New Zealand, North America and the Caribbean. International shipments may be subject to customs inspections and/or fees depending on the regulations of the destination country. Customers are responsible for any customs fees associated with their shipment.

  2. Tracking Your Order Once your order has shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment. Please contact our customer service team if you have any problems tracking your order.

  3. Shipping Costs Shipping costs are calculated based on order weight and destination. The total shipping cost will be displayed at checkout before you confirm your purchase. For orders over $50.00 USD, shipping is on us.

  4. Lost or Damaged Items If your order is lost or damaged in transit, please contact our customer service team at support@lenorajewelry.com immediately. We will work with you to resolve the issue, either through a replacement or refund, depending on your preference and the availability of the item.

  5. Contact Us If you have any questions about our Shipping Policy or the status of your order, please contact us at support@lenorajewelry.com .