LENORA Jewelry Shipping Policy

Introduction Obrigado por compra en LENORA Jewelry. We are committed to delivering our products efficiently and on time. This Shipping Policy describes our shipping procedures and estimated delivery times for the various regions where we operate.
Shipping Options We offer free shipping for all our orders. Expedited shipping options are available upon request and may incur additional costs.
Processing Time Orders are generally processed within 2 to 3 business days. Processing times may vary during periods of high demand or due to unforeseen circumstances. You will receive a confirmation email as soon as your order has been shipped.
Delivery times The delivery times vary depending on the destination:

United States, Mexico and the Caribbean: Delivery to the capital: 7 days, estimated delivery to the rest of the country: 9 to 15 days.
Europe: Estimated delivery in 8 to 10 days.
Australia and New Zealand: Estimated delivery in 9 to 12 days.
South and Central America: Estimated delivery in 15 to 20 days.

Please note that these estimated delivery times and actual times may vary due to factors beyond our control, such as delivery delays or logistical problems.

International Shipping We ship to all countries in the European Union, Australia, New Zealand, North America and the Caribbean. International shipments may be subject to factory inspections and/or rates depending on the regulations of the destination country. Customers are responsible for any shipping taxes associated with shipping.
Tracking your order Once your order has been shipped, you will receive a tracking number by email. You can use this number to track your shipment. Please contact our customer service team if you have any problems tracking your order.
Shipping Costs Shipping costs are calculated based on the weight of the order and the destination. The total cost of the fret will be displayed at the end of the purchase before you confirm your purchase. For orders over US$ 79.00, please contact us.
Items lost or damaged If your order is lost or damaged during transportation, please contact our customer service by e-mail support@lenorajewelry.com immediately. We will work with you to resolve the problem, either by replacement or refund, depending on your preference and the availability of the item.
Please contact us If you have any doubts about our Shipping Policy or the status of your order, please contact us by e-mail support@lenorajewelry.com .